New Zealand
Ecommerce
Although the recent failure of many dot.com companies
and New Zealand ecommerce businesses ('tech wrecks') have caused leading
industry authorities to downgrade their initially optimistic numbers,
worldwide business-to-business ecommerce is still expected to climb to
US$6.8 trillion by 2004. Closer to home, it is forecasted that in
Australasia companies will conduct $235 billion worth of business by
2005, of which New Zealand ecommerce will make up $21 billion worth (Wetenhall,
Sutherland & Boven, 2000).
However, there is some way to go. Research by Stephen
Bowden et al ('Adoption and Implementation of E-Business in New
Zealand') indicates that although New Zealanders are recognised for
their quick uptake of new technologies, New Zealand businesses are in
fact 'laggards' when it comes to ecommerce. More specifically, the study
showed that by the numbers...
- 92% of organisations sampled used a computer
- 54% of organisations had a website
- 21% of organisations had a website capable of
taking orders
- 8% of organisations could handle taking payments
online
With respect to other New Zealand ecommerce
activities:
- 50% of organisations purchased supplies online
- 33% of organisations were involved in financial
transactions on a daily basis
- 29% of organisations were linked to partners via an
extranet
Despite the accusation of being slow on the uptake, a
number of Kiwi businesses have demonstrated that innovation and Internet
expertise are alive and well in New Zealand. Some examples....Today
dairy farmers can log on to www.fencepost.com and access industry
specific information such as commodity prices and buy agricultural
equipment from a web-store. Alternatively, in the financial services
industry, AMP have developed a New Zealand ecommerce site called Liquid,
which is "New Zealand's first fully self-contained, independent
online financial services broker".
As the New Zealand Ministry of Economic Development
put it "the message is simple. Ecommerce is big, it's global, it's
growing rapidly, and it's here to stay".